| My Account |
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| How do I create an account? |
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How do I create an account?
1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your email address is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my account information? |
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How do I edit my account information?
Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my shipping? |
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How much is my shipping?
In many cases your shipping is completely free. We send your packages via FedEx Express Saver Shipping. Packages sent this way should arrive within 3-4 business days (sooner for cities on the East Coast).
Unfortunately, package shipped to AK and HI cost a flat $19. For customers who need to have their packages arrive across the country in 1-2 business days can upgrade their shipping status to FedEx Standard overnight for a flat fee of $12. All shipping costs are based per address.
If you have any questions feel free to contact us at 1.800.590.0191.
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| I forgot my password. |
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I forgot my password.
Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| When will my order ship? |
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When will my order ship?
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. |
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